© Feibel Trading Limited 2020. All Rights reserved. All content, videos and material on this website is protected under copyright law and is the sole property of Feibel Trading Limited and cannot be copied and redistributed under any condition. If any of these conditions are breached you will be legally liable and legal action will be pursued
In general, all purchases of products (including e-books, reports, and video tutorials, other courses) are final. If you are dissatisfied with your purchase of a product (e-books, reports, and video tutorials, other courses) we will do our best to satisfy you. Should you experience a technical difficulty in accessing one of our products/courses, we will make every effort to assist you and rectify the situation. If we are unable to remedy the technical difficulty within 48-hours from time the complaint is received by us, we will refund your payment. But we will not be responsible for problems from your end.
Accessing our website
Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website without notice.
We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore, we will not be liable if this website is unavailable at any time.
No Reliance on Information
The content of the website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
Your Login Details
If you register to our website and you are provided with a username and password, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your username and password you must promptly notify us at email@example.com
You must not misuse our website. You will not commit or encourage a criminal offence, transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene, hack into any aspect of our website, corrupt data, cause annoyance to other users, infringe upon the rights of any other person’s proprietary rights, send any unsolicited advertising or promotional material, commonly referred to as ‘spam’ or attempt to affect the performance or functionality of any computer facilities of or accessed through this website.
You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.
Where a contract is not performed as agreed, the CMA considers that consumer protection law will generally allow consumers to obtain a refund.
In particular, for most consumer contracts the CMA would expect a consumer to be offered a full refund where:
a business has cancelled a contract without providing any of the promised goods or services;
no service is provided by a business, for example because this is prevented by Government public health measures;
a consumer cancels, or is prevented from receiving any services, because Government public health measures mean they are not allowed to use the services.
Limited exceptions to full refunds
Sometimes, a consumer will already have received some of the services they have paid for in advance. In those cases, the CMA considers that the consumer would normally be entitled to at least a refund for the services that are not provided. However, where they have already received something of value, consumers should generally be expected to pay for it and they will not usually be entitled to get all their money back.
In some cases, where Government public health measures prevent a business from providing a service or the consumer from receiving it, the business may be able to deduct a contribution to the costs it has already incurred in relation to the specific contract in question (where it cannot recover them elsewhere). In the CMA’s view, these cases are likely to be relatively rare, however, and the costs that may be deducted from refunds will usually be limited.
Due to the digital format of all our products and content, all sales and purchases on our site are final. Should you have any concerns about our refund policy, contact us at firstname.lastname@example.org